Why people order this
Out-of-date plugins are one of the most common ways sites get hacked, and careless updates are one of the most common ways they break. A WooCommerce update that stops the checkout, a page builder update that scrambles the layout. We update with a backup in hand and check the site afterwards.
Good for
- WordPress sites with many plugins and no one testing updates.
- Online stores where a plugin update once broke the checkout.
- Joomla, Drupal or other CMS sites that have not been updated in a while.
What's included
Not included
- Content changes and design work. The Website Care Plan includes small changes.
- Paid plugin and theme licences, which stay in your name.
- Cleaning a site that is already hacked. Order Malware Removal & Clean-up first.
- Rewriting custom plugins that no longer work with new versions.
What you get
About this service
Out-of-date plugins are the most common way websites get hacked. We update your CMS, theme and plugins every month, test the site afterwards and roll back anything that causes trouble.
Works for WordPress and most other CMS sites. Billed monthly by invoice, never charged automatically.
How the work runs
Starts as soon as the first monthly invoice is paid, with updates run every month after that.
Start
Once the first invoice is paid, we get access and list every plugin and theme.
First review
In the first week we flag risky or unused plugins and agree what to remove.
Monthly updates
Each month we back up, update, test and roll back anything that misbehaves.
Report
You get a list of what changed that month.
What we need from you
- Admin access to the CMS.
- Hosting or cPanel access for backups and rollbacks.
- Licence keys for any premium plugins or themes.
- A list of the pages and features that must always work.
Good to know before you order
How is this different from the Website Care Plan?
This plan is only updates and plugin housekeeping, and covers WordPress and other CMS sites. The care plan adds uptime checks and an hour of small changes each month.
What happens if an update breaks something?
We roll that update back from the backup, check the site works and tell you what we found.
Can I cancel?
Yes, any time through a support ticket. It is billed monthly by invoice and never charged automatically.
Ready for a website that brings in customers?
Tell us what you need and we will reply with a clear plan and price.