General
How long does a website take?
Each package shows its delivery time, for example 7 days for the Starter Website and 14 days for the Business Website. The time starts once the invoice is paid and we have your content (text, logo and pictures).
Can I see the design before you build it?
Yes. You approve the plan and the design before we build, and you approve each stage of the work in your client account.
Do I own my website?
Yes. Once the project is paid in full, the final website and the content made for you are yours.
Payments
How do I pay?
You can pay each invoice online by card, by bank transfer, or with credit in your account wallet. Prices are in US dollars.
Will you charge my card automatically?
No, never. We do not store cards. Hosting and monthly plans are renewed by an invoice that we email before the due date, and you pay it yourself.
Can I get a refund?
It depends on what you bought. Services can be refunded in full before work starts. Please read our Refund Policy for the details.
Hosting
What happens if I forget to pay a hosting renewal?
We send the invoice and reminders before the due date. If it stays unpaid, the hosting is suspended a few days after the due date, and ends later if it is still unpaid. Paying the invoice brings a suspended service back straight away.
Can you move my existing website to your hosting?
Yes. Order a hosting plan and send us a support ticket, and we will help you move your site.
Ready for a website that brings in customers?
Tell us what you need and we will reply with a clear plan and price.